Return Policy And Warranty
Your satisfaction is our priority. We offer a hassle-free return policy to ensure your peace of mind. If you're not completely satisfied with your purchase, simply return it within [30 days] for a full refund or exchange. Terms and conditions apply. Contact our customer service team for assistance.
Please see below for individual return specifications.
Stock flags - 3 months warranty on defects, please contact us for more details.
Sectional poles - 1 year replacement warranty. If your pole is out of warranty we will happily offer replacement sections or hardware priced individually.
Telescopic poles - 1 year from date of purchase.
Budget spin poles - 30 days.
Premium spin poles - 1 year.
Custom product - Please contact us, we will happily replace anything deemed defective within the first 30 days.
We may require photos of items in question to deem qualification for replacement. If not purchased directly from us, but from a retailer, please provide your receipt or proof of purchase.